This position will be responsible for coordinating all sales & reservation related matters with the sales ream of the territory. Design, implement and maintain systems and procedures for Polar Air Cargo's Shenzhen capacity management processes. Create, develop, implement and monitor procedures and services that generate increased profitability and productivity for the region. Ensure Shenzhen capacity and revenue management processes balance effectively yield management and market/customer priorities. Ensure prioritization of cargo handling and movement for scheduled and non-scheduled flight activity in the region.

Operational & Commercial Excellence within the Capacity & Customer Service Team 

- Budget delivery (revenue)
- Revenue, yield and margin management (maximize revenue per flight)
- Customer Service excellence

Responsible for capacity planning and revenue optimization

- Set, monitor and optimize capacity allocations over different markets in SZX/CAN
- Develop and implement processes and tools for optimal day-to-day capacity & revenue planning  

Team Leadership

-Responsible for management and professional development of Shenzhen capacity team
-Provide leadership to the team members, group and individual
-Evaluate and feedback on team members, encourage team development and feedback

• Bachelor degree holder or similar education with equivalent work experience in air cargo industry
• Minimum 5 -10 years airline/international air cargo positions
• Thorough understanding of air cargo industry in both commercial and operational aspects
• Extensive knowledge with data management systems, standard software, Cargo-spot, etc.
• Strong ability to manage complex situations under time pressure.
• Ability to lead formally and informally (team and peers)
• Strong aptitude to work under high pressure situations
• Excellent Chinese and English communication skills, both verbal and written

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