Atlas Air Worldwide Holdings

Ground Operations Supervisor, Polar Air Cargo

Posted Date 3 weeks ago(6/26/2024 11:06 PM)
# of Openings
Ground Operations
Polar Air Cargo
Job Location (Portal Display) : City
Job Location (Portal Display) : Country (Full Name)
Employment Type (Portal Display)
Regular Full-Time


This position is responsible for achieving all ground operations goals as they relate to performance, safety, service and regulatory compliance.


  • Handle flight activity and special needs.
  • Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
  • Train our customers and vendors in the company procedures for all ground operations functions.
  • Ensure that training records are current for each vendor in our system as required by the FAA.
  • Ensure our customers are current with all operating requirements and focus items
  • Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors, and Loadmasters are achieved.
  • Collaboratively develop action plans with those performing below established goal to improve performance.
  • Actively work with all other departments to continuously improve the service to our customers.
  • Interface DHL Express for efficient loading of cargo
  • Handle and load offline transfer cargo between interline carrier to maximize utilization pallets from NRT flights
  • Fully monitor oversea vendor pallets and take necessary actions to ensure high utilization from NRT flights
  • Closely communicate with PO control tower and commercial team to maximize utilization pallets for all of DHL network flights.
  • Supervise daily operation, maintain and improve quality of station performance.
  • Performs other duties as assigned.


  • Bachelor’s Degree or equivalent relevant experience
  • Minimum of 6 years’ experience in aviation industry or other relevant work experience
  • Must be qualified in all areas of ground and 747&777 cargo operations.
  • Experienced in supervising pallets build-up and other warehouse operations.
  • Demonstrate the ability to work in a team-based environment.
  • Willingness to work varied hours and days off.
  • Excellent communication and leadership skills.
  • Ability to meet the demands of varied responsibilities and deadlines.
  • Outstanding customer service skills.
  • Computer skills working with Microsoft Office or comparable software.
  • Previous management/supervisory experience preferred.



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