Performs duties relating to the loading/unloading of aircraft, flight following, customs and cargo handling to ensure that company meets all company and governmental policies and regulations that customers receive quality service.

• Supervise and comply day-to-day operations to ensure all safety standards and operational targets are achieved
• Supervise the handling agents to ensure they are performed as accordance to the company standards
• Prepare duty roster for Ground Ops team
• Assist the Managers on all administrative functions
• Assist the Managers to develop & redefine work processes to improve productivity
• Train up new joiners and assist in their career development
• Supervise loading / offloading activities
• Prepares aircraft cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management
• Ensures accuracy and completeness of HAZMAT loading paperwork, notifies crew of location and, if necessary, obtains appropriate approvals prior to take-off
• Performs other duties as assigned by Managers

Qualifications: 

• High school education or above is preferable
• At least 4 years working experience in aviation industry
• Applies understanding of aircraft positions and heights, aircraft weight limitations and aircraft overhangs, familiar in B767F, B777F and B747Foperations
• Proficiently utilizes SITA, ULD and Flight systems, screens and software
• Knows and adheres to company operating policies, operations, processes and procedures appropriate to the job
• Knows and adheres to aircraft, vehicle and employee safety rules and regulations
• Understanding and uses air freight, terminal operations and flight terminology and processes
• Uses ability to track and coordinate multiple issues simultaneously
• Computer literate
• Basic math skills
• W&B and DG certificates are preferable

Special demands:

• Willing to travel overseas for training, loadmaster supports
• Adheres to aircraft, vehicle and employee safety rules and regulations
• Working hours / day off in shift pattern

Skills:

• Fluent in English/Cantonese speaking and writing
• Flexibility to adapt to a fast paced work environment
• Critical thinking skills
• Attention to detail
• Self-motivated
• Good team player

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